Subscriber FAQ

MBJ is the go-to source for anyone doing business in the Greater Omaha, Lincoln and Council Bluffs area. MBJ is locally owned and operated and provides you with regional business news, in-depth analysis, lively columns and helpful business advice.

Who gets access to subscriber-only content?

Only paid MBJ subscribers have access to our digital magazines and other premium content. Click here to subscribe.

How do I log in as a subscriber?

Click the “Login” button at the top of the website or the “log in” link on a subscriber-only article. Enter the email address and password associated with your account to log in.

I forgot my password. How can I reset it?

You can reset your password from the login page or by going directly to the password reset page. Submit your email address here and then our site will send you an email with instructions on how to reset your password.

I’m a subscriber. Why can’t I log in to the MBJ website?

If you subscribed to MBJ prior to April 2022, then we’ll need to help you get access to our site. Please contact us so that we can make sure your account has online access.

Why do I get an “unknown email address” error when logging in?

If you subscribed to MBJ prior to April 2022, we’ll need to add your email address to your subscriber record so that you can access the website and your account online. Please contact us. If you are a recent subscriber, please make sure that you use the same email that you used when subscribing.

How do I renew my subscription?

If you subscribed to MBJ prior to April 2022, you will need to resubscribe instead of renewing. You can resubscribe here. If you subscribed after April 2022, then your subscription will automatically renew each year until you cancel your subscription. You will be sent an email reminder prior to your subscription renewal.

How do I cancel my subscription?

If you subscribed to MBJ prior to April 2022, there is nothing you need to do. Your subscription will automatically expire at the end of your current subscription term. If you subscribed after April 2022, you can log in to the site, go to your account page, then click the “My Subscription” link and cancel your subscription.

How do I get a copy of my subscription receipt?

When you subscribe, you are automatically emailed a receipt. If you cannot find the receipt email in your inbox, please check your email spam / junk folder. If you need another copy of your receipt, you can log in to the site, go to your account and click the “Orders” link. From there you can view any order and print out the receipt.

How can I change my address, contact or credit card information?

If you subscribed to MBJ prior to April 2022, please contact us. If you subscribed after April 2022, log in to the site and go to your account. From there, you can view all of your recent orders, change your address and contact information, and add / update payment information.

What if I still need help with my subscription?

If you need any other help with your subscription, please contact us.